Contact SnowGearSetup
Reach SnowGearSetup.com at [email protected]. Corrections to published specifications are the most useful thing you can send, and they get fixed. We do not accept products for review, paid placements or sponsored rankings, and we cannot give binding release settings, which are set by a certified technician on a calibrated jig.
Use the form below, or email [email protected] directly. One person reads it, so a specific subject line and a page URL in the first line will get you a better answer sooner.
Corrections are the most welcome thing you can send
This site publishes several thousand individual specifications, all of them drawn from manufacturer figures and published standards, and manufacturers revise those between model years without announcing it. Some of what is here will drift out of date. If you find a figure that is wrong, send the page URL, the figure, and where the correct one comes from, and it will be corrected rather than argued about. A manufacturer specification page or a certification document is the ideal source.
The same applies to a link that goes somewhere unexpected. Every outbound link here is meant to land on either a verified product listing or a populated category shelf, and a link that lands on an empty search result is a bug worth telling us about.
What we cannot help with
Binding release values. We will not give one over email and no responsible site would. A release value is determined under ISO 11088 from six inputs together and then verified on a calibrated release jig that measures the torque your specific binding actually releases at. A number from a stranger who cannot see your boot is worse than no number, because it sounds authoritative. The skier code reference gives you the row of the shop chart you sit on, which is the useful and honest part.
Whether a specific slope is safe. That question is answered by a current regional avalanche forecast, formal training, and the party standing in the terrain, and it is not answerable remotely by anybody. If you are asking it, the answer is a course first. Start with avalanche safety basics.
Boot fitting remotely. Fit is a physical measurement of your foot against a specific shell, and a bootfitter with your foot in their hand beats any chart. The boot fitting guide and the mondopoint calculator will make you a better customer, which is genuinely the most a website can do here.
Brands, retailers and affiliate managers
We are open to affiliate relationships with retailers who carry technical snow equipment, and we are not open to paid placements, sponsored rankings, guest posts or link insertions. No brand pays for a position on any page here and rankings are never adjusted for commission rate, which is the only version of this site worth publishing.
If you represent a brand and want to be considered, the most useful thing you can send is a complete published specification sheet and any certification documentation. We do not accept product samples for review, because we do not test equipment in person and a sample would not change what we can honestly write.
Press and citations
The reference charts and calculators on this site are built from published conventions and standards and are free to cite with a link. If you need the source behind a particular figure, ask and we will tell you exactly where it came from, including the cases where several manufacturers disagree and we took the middle of the range.
Response times, honestly
This is not a large operation. Corrections get handled quickly because they are quick. Longer questions may take a while, and a question that amounts to "choose my gear for me" is more reliably answered by the build guides than by an email, because the build guides have the whole setup priced against each other rather than one item in isolation.
Finally, the standing disclaimer applies to anything we say in an email as much as to anything on a page: this is researched buying guidance, not professional instruction. See the safety disclaimer for what that means, and the affiliate disclosure for how the site is funded.
Frequently asked questions
Will you review my product?
We do not accept products for review, because we do not test equipment in person and would have nothing honest to say about a sample. What we do use is published specification sheets, certification documentation and clear technical information, so a spec sheet is far more useful to us than a demo unit.
Do you accept paid placements or sponsored rankings?
No. No brand pays for a position on any page here, rankings are not adjusted for commission rate, and there are no sponsored posts. The site earns affiliate commissions from Backcountry and from qualifying Amazon purchases, which is disclosed on every page that carries a product link.
I found an error in a specification. What do you need?
The page URL, the figure you believe is wrong, and where the correct figure comes from, ideally a manufacturer specification page or a certification document. Specifications change between model years often enough that some of ours will drift, and a correction with a source attached gets fixed quickly.
Can you tell me what DIN setting to use?
No, and nobody should over email. A release value is determined from height, weight, age, boot sole length, skier type and your specific binding model together and then verified on a calibrated release jig by a certified technician. What we can point you to is the skier code reference, which tells you the row of the shop chart you sit on so you can walk in prepared.
How we choose: we compare published manufacturer specifications, published certification standards and verified owner reviews across retailers. We do not test equipment in person, and every figure quoted here is the manufacturer's published number unless we say otherwise. This is researched buying guidance and not professional instruction: binding release values are set by a certified technician on a calibrated jig, and avalanche terrain requires formal training and a current regional forecast that no article can replace.